Testimonials

We feel we were extremely lucky in finding Anna, she has been so kind and caring to our 90 year old Mum. Whilst under Anna’s care Mum began to eat well again, her mobility improved and Anna even managed to take her out in her wheelchair which is something Mum was very reluctant to do previously. Anna is very knowledgeable and professional at the same time having a friendly calming manner. Mum looked forward to her daily visits and enjoyed their chats.

We have no hesitation in highly recommending Anna to anyone looking for at home care.

From the family of Mrs M who Anna helped care for over a period of 9 months

Anna from Flexible Home Care has been a rock for my mum who suffers with dementia. I would tell Mum in the evening that Anna was coming in the morning and she would have a great big smile on her face, I therefore would highly recommend Anna for anybody looking for care at home.

Mrs W, the daughter of a client who Anna helped care for over a period of 9 months

Truly, you are gentle, kind and caring

Message received from a senior colleague, JS, after Anna was commended for her care of a hospital patient

Anna was one of a team of carers that had responsibility for Mum’s care at home.
We very quickly became aware that Anna went ‘above and beyond’ in her sensitive and empathic approach to Mum’s care. All the daily care duties were carried out efficiently and to a high level but it was the thoughtfulness that Anna put into creating special moments for Mum on a regular basis that really made her stand out.
Putting Mum in her wheelchair so she could enjoy her garden, bringing flowers or salad items from her own garden, planting indoor seedlings so that Mum could enjoy watching them grow on her window sill. Probably most importantly Anna took the time on every visit to sit, listen and chat to Mum, she encouraged Mum to tell her life stories and Mum loved hearing about Anna’s life with her dogs and horses. Mum wasn’t great with remembering names so endearingly she called Anna ‘the dog and horse lady’!!
Mum adored Anna and we are so grateful to Anna for the joy she brought to Mum in her final months.

Ruth Kirk

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